Frequently Asked Questions
We offer curated furniture packages tailored to studios, one-bedroom, two-bedroom, and three-bedroom apartments, as well as villas. Each package includes coordinated furniture for living, dining, and bedroom areas, with optional add-ons like curtains, kitchen packs, appliances, and décor.
Yes! While we offer curated base packages for speed and simplicity, we can customize packages with a Mix and Match offering allowing you to better fit your style or the property’s theme—especially for repeat clients or bulk orders.
Absolutely. Our turnkey packages can include everything from sofas and beds to dining ware, towels, linens, and even styled décor and artwork. You can literally move in or rent it out the day after we’re done.
Yes, we frequently work with landlords and developers to furnish entire buildings or multiple apartments in a consistent, high-quality style—ideal for rental listings or short-term stays, adding great value to your properties with our luxury, but cost-effective offerings.
We typically complete delivery and full setup within3–4 working daysof confirmation. For urgent or bulk orders, timelines may vary slightly based on stock availability and order quantity.
We specialise in fully customised interior design for high-end
residential spaces including penthouses, villas, and new luxury developments.
We also offer boutique commercial design and show units for developers.
Furniture packages are
designed for speed, efficiency, and streamlined choices. Our bespoke design
service is tailored for clients seeking individuality, with full concept
development, premium sourcing, space planning, and custom furnishings.
We work with a wide array
of designers to match any of clients needs and preferences. We’re style-fluid.
Our process is rooted in understanding your vision and lifestyle. Whether
you're after understated luxury, boho-chic, sleek modern, or timeless
elegance—we bring it to life, always with a refined touch.
For both furniture packages
and bespoke interior design, our pricing is based on the size of the property,
the level of finish selected, and any add-ons or customisation. Our curated
packages have clear, upfront pricing, while bespoke design projects are quoted
after an initial consultation based on your brief and scope.
Our all-inclusive furniture packages typically range from AED 35,000
to AED 55,000, depending on the number of rooms, size of the property, and
the selected style or add-ons.
Bespoke interior design is
usually priced as a flat fee or a percentage of the overall project cost, depending
on scope. We provide a clear, itemised proposal after the design consultation
so there are no surprises.
No. Our quotes are
all-inclusive and fully transparent. Any optional extras—like curtains, kitchen
packs, artwork, or appliances—are clearly listed as add-ons for your
consideration.
We accept bank transfers,
major credit/debit cards, and, in some cases, installment payments via approved
providers. Payment details will be shared upon confirmation of your order.
We offer flexible payment
solutions such as Tabby and Tamara. If you'd like to explore payment options,
let us know during the quotation process and we'll tailor a plan that works for
you.
No, all our pricing is
exclusive of 5% UAE VAT, unless otherwise specified. VAT will be added
at the end.
Due to the custom and
logistical nature of our work, we provide refunds on in stock items.
Pre-ordered items are non-refundable once orders have been confirmed or
production has begun. However, we are happy to discuss adjustments if plans
change early in the process.
If any item is delivered damaged or faulty, we will repair or replace it
at no extra cost. Please notify us within 48 hours of delivery with photos and
a brief description.
You can contact your Hive
Interiors representative directly, or email our support team with the order
details and photos of the issue. We’ll respond promptly to resolve it.
Yes. All our furniture
comes with a 12-month warranty covering manufacturing defects or structural
faults.
General wear and tear is
not covered under warranty, but we can assess any issue on a case-by-case basis
and offer repair or replacement solutions where appropriate.
Yes. We offer optional
aftercare services for landlords and contracts with ongoing rental needs or
multiple properties. Learn more here(here to be hyperlinked to
the Fitout page)
Our curated furniture packages are designed for speed. We typically
complete full delivery and installation within 5 to 7 working days from
confirmation and deposit. In some urgent cases, we can offer express turnaround
subject to availability.
Bespoke projects vary
depending on the scale, complexity, and level of customisation. A typical
full-home apartment ranges between 4 to 6 weeks, including design
development, procurement, and final styling. A villa around 4-6 months
depending upon the scope of work. Larger or highly customised projects may take
longer—we’ll always provide a clear timeline during the proposal stage.
- Consultation & Briefing
- Concept & Moodboard Development
- Design Presentation & Approval
- Procurement & Production
- On-site Installation & Styling
- Final Handover
You’ll receive a clear timeline and milestones at the beginning of your
project, and regular updates throughout.
Yes. We offer full
turnkey project management for both furniture packages and custom design
projects. This includes coordination with suppliers, logistics, deliveries,
installations, and on-site styling. We handle the details so you don’t have to.
You’ll have a dedicated
project coordinator or designer as your main point of contact from start to
finish. We believe in clear, responsive communication and offer regular updates
throughout the process.
That’s entirely up to you.
We work with both hands-on clients who love to be part of the process, and
hands-off investors who just want the keys handed back when it’s done. You
decide your level of involvement.
While we work hard to keep
every project on schedule, delays can occasionally occur. In such cases, we’ll
proactively inform you, offer alternative solutions, and do everything possible
to maintain your timeline. Your peace of mind is our priority.
Yes—particularly for furniture packages or landlord/Airbnb setups. For
bespoke design, we’ll evaluate the scope and let you know upfront what’s
realistic. Let us know your timeline early and we’ll advise accordingly.